Data Protection Philippines Effective 2025

wjpeso Privacy Policy – How We Handle Your Personal Data

At wjpeso, your privacy matters. This page explains what personal information we collect, why we collect it, how it is used, and the rights you have as a player based in the Philippines. Please read this carefully before using our platform.

What We Collect and Why

1. Information We Collect

When you registerfor an account on wjpeso, we collect the personal details you provide during the sign-up process, including your full name, date of birth, email address, and mobile number. We may also collect a government-issued ID number when identity verification is required under Philippine regulations. During normal platform use, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs. Payment-related information — such as your GCash number or bank account details used for deposits and withdrawals — is collected and handled with strict security controls. We only collect the minimum data necessary to operate your account, process transactions, verify your identity, and comply with applicable Philippine laws and licensing requirements. We do not collect sensitive personal information beyond what is needed for these purposes, and we never collect data from minors.

2. How We Use Your Information

Your personal data is used primarily to create and manage your wjpeso account, process deposits and withdrawals in Philippine pesos, and verify that you meet the eligibility requirements to use the platform. We use your contact details to send you important account notifications, security alerts, and responses to your support requests. Technical and session data helps us monitor platform performance, detect unusual activity, and protect your account from unauthorised access. We may use aggregated, anonymised data to improve our games, features, and overall user experience for players across the Philippines. We do not use your personal data to build advertising profiles or sell your information to third-party marketers. Any communication we send you is directly related to your account activity or platform updates, and you may opt out of non-essential communications at any time by contacting our support team.

3. Sharing of Personal Data

wjpeso does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies when required by law, court order, or to prevent fraud and protect the integrity of the platform. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance where reasonably practicable. We will never share your data with parties outside these defined categories without your explicit consent.

4. Data Storage and Security

All personal data collected by wjpeso is stored on secure servers with access restricted to authorised personnel only. We use industry-standard encryption protocols to protect data in transit and at rest, reducing the risk of unauthorised interception or access. Account passwords are stored using one-way hashing and are never accessible in plain text by any member of our team. We conduct regular security reviews and apply updates promptly to address any identified vulnerabilities in our systems. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your wjpeso account. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take swift action to secure it.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum period as required by applicable financial regulations, even after an account is closed. When data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be linked back to you. You may request the deletion of your account and associated personal data at any time by contacting our support team, subject to any retention obligations we are required to fulfil. We will confirm the outcome of any deletion request within a reasonable timeframe and explain any data we are legally required to retain.

6. Your Rights as a Data Subject

As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data in your account profile by contacting our support team directly. If you believe your data has been processed unlawfully or that we have retained it beyond the necessary period, you have the right to request its deletion, subject to our legal obligations. You have the right to object to certain types of data processing, including the use of your data for any purpose beyond direct account management. If you wish to exercise any of these rights, please reach out to our support team and we will respond within a reasonable period. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable Philippine data protection law.

7. Changes to This Privacy Policy

wjpeso reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable regulations. When updates are made, the revised policy will be published on this page with an updated effective date so you always know which version applies. We encourage you to review this page periodically, especially if you are a regular user of the platform. For significant changes that materially affect how your data is used, we will make reasonable efforts to notify you through the platform before the changes take effect. Continued use of wjpeso after an updated Privacy Policy is published constitutes your acceptance of the revised terms. If you have any questions about this policy or how your data is handled, please visit our FAQ page or contact our support team directly.

Common Privacy Questions

Quick answers to what Philippine players ask most about data and privacy on wjpeso.

No. wjpeso does not sell, rent, or share your personal data with advertisers or third-party marketers under any circumstances. Your information is used solely to operate your account, process transactions, and comply with Philippine regulatory requirements. We only share data with trusted service providers who are contractually bound to protect it, and only to the extent necessary for them to perform their specific role. If you have concerns about how your data is used, you can contact our support team at any time for a clear explanation.

You can request a copy of the personal data we hold about you by contacting our support team directly through the platform. We will verify your identity before processing the request to ensure your data is only disclosed to you. Once verified, we will provide a summary of the information we hold within a reasonable timeframe. If any of the data is inaccurate, you can also request a correction at the same time. For more details on the process, visit our FAQ page.

When you close your wjpeso account, we will begin the process of deleting or anonymising your personal data. However, certain records — such as transaction history and identity verification documents — may be retained for a minimum period as required by Philippine financial regulations and our licensing obligations. Once the mandatory retention period has passed, all remaining data will be securely deleted. You will be informed of what data is retained and for how long when you submit your account closure request. If you have further questions, our support team is available to assist you.

Your Data Is Safe With Us

We take your privacy seriously at every step. If you have questions about how your information is handled, our support team is ready to help — or you can explore our FAQ for quick answers.